Terms & Conditions

Effective Date: 15/11/2024

Welcome to the Nahoria website (the "Site"). By accessing or using our Site, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our Site.

1. Introduction
Nahoria is dedicated to providing high-quality, handcrafted natural and organic soaps. Our products are made with care, using only 100% natural ingredients and free from harmful chemicals. These Terms govern your use of the Site, your rights, and our obligations.

2. Acceptance of Terms
By using the Site, you affirm that you are at least 18 years old or have the consent of a parent or guardian. If you do not meet these requirements, you must not access or use the Site.

3. Product Information
We strive to ensure that our product descriptions and images are accurate. However, we do not warrant that the information on the Site is complete, reliable, or error-free. We reserve the right to modify product information, including pricing, at any time without prior notice.

4. Ordering and Payment
- Orders: By placing an order through the Site, you confirm that the information provided is accurate and complete.
- Payment: Payments can be made through accepted methods listed on the Site. By submitting your payment information, you authorise us to charge the applicable amount to your payment method.

5. Shipping and Delivery
We aim to process and ship orders promptly. Shipping times may vary based on your location and chosen shipping method. Nahoria is not responsible for delays caused by third-party shipping providers.

6. Returns and Refunds
At Nahoria, we take pride in our handcrafted, made-to-order products. As such, we typically do not offer returns or refunds unless there are exceptional circumstances, such as:
There was an error in your order (e.g., wrong item sent).
If you encounter any of these issues, please contact us within 2 days of receiving your order. To be eligible for consideration, products must be unused and in their original packaging. We will evaluate your request and, if approved, provide instructions for the return process.
Thank you for understanding our commitment to quality and the handcrafted nature of our products!


7. Intellectual Property
All content on the Site, including text, graphics, logos, and images, is the property of Nahoria and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

8. User Conduct
When using our Site, you agree not to:
- Engage in any unlawful activity.
- Transmit any harmful or malicious code.
- Interfere with the operation of the Site or the experience of other users.

9. Limitation of Liability
To the fullest extent permitted by law, Nahoria shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or our products.

10. Indemnification
You agree to indemnify and hold Nahoria harmless from any claims, losses, damages, liabilities, and expenses arising out of your use of the Site or violation of these Terms.

11. Changes to Terms
Nahoria reserves the right to modify these Terms at any time. Changes will be effective upon posting on the Site. Your continued use of the Site after changes indicates your acceptance of the new Terms.

12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [insert governing jurisdiction]. Any disputes arising from these Terms shall be resolved in the courts of [insert jurisdiction].

13. Contact Information
If you have any questions about these Terms, please contact us at:

- Email: outreach@nahoria.com
- Phone: +91 88500 62970

By using the Nahoria website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.